Terms &
Conditions
We want our customers to be happy! Please contact us as soon as
possible regarding any problems with your order. Non-custom/non-personalized
items may be returned within 14 calendar days of receipt for refund (less
shipping) in the same, undamaged condition it was sent. Items must be returned
with a tracking number provided to us before sending back. Returns are not accepted on custom or
personalized orders due to the individualized nature of the items.
There may be slight variations from the pictured item and yours,
due to the inherent nature of custom-crafted work.
We do not send in process photos.
If this is a gift
or you require your item by a specific date, please let us know this at the time of your order, so that we may ensure
it arrives in time. If you need something faster than our estimated production
time allows, please contact us prior to purchase so that we may determine
if we can meet your time frame.